In recent years Toni also managed EPA’s communications activities.  In November 2000 Toni assumed responsibility for developing and managing EPA’s new community outreach program in regional Victoria.  Three outreach staff in Traralgon, Gippsland and Wangaratta are providing an important link in strengthening relationships between EPA and the community.

Toni also has extensive experience in staff training and management.  She regularly offers a range of training courses and workshops for EPA staff, students and industry in community liaison, and communication skills, including conflict resolution and customer service. 

Toni’s expertise has been recognised at a national level and is regularly sought by government environmental agencies throughout Australia and increasingly the non-government sector.  Her input has also been sought at national and international conferences.

Toni has graduate and post-graduate qualifications in science (psychology and genetics), social work, legal studies and recreation, and a Masters in Behavioural Sciences.  Her previous work experience has included work as a social work practitioner and lecturer at Phillip Institute of Technology (now part of RMIT).